Rescue & Recovery
Overview
Stuck Projects Are Rarely A Total Loss.
Go-live has moved twice. The budget is mostly spent, but key processes still do not work. Users try the system, then go back to their spreadsheets. Somehow the status report is still green. It is easy, at that point, to want to scrap the lot and start over. That is often not needed. Some of the build is sound, some needs fixing, and some should be dropped.
Our job is to tell you plainly which parts are which, and then help you finish. We stabilise what you have before we rebuild anything.
Warning Signs
Signs A Project Needs Help
You will usually see these well before anyone uses the word failure. Get someone to look early, and more of the work survives.
01
Go-live Keeps Moving
What It Usually Means:
Something in the scope or design is wrong, and the plan is hiding it.
02
Users Avoid The System
What It Usually Means:
The system was built around a process your people do not actually follow.
03
Custom Work Keeps Growing
Every gap is closed with more code, and each change breaks something else.
What It Usually Means:
Standard features were skipped, and parts of the design need a reset.
04
The Data Is Still Not Ready
Migration was left until late, and test loads keep failing or showing the wrong numbers.
What It Usually Means:
Data mapping and cleanup need their own plan and their own owner.
What's We Check
What The Review Covers
Who We Work For
You. Even if another partner is still involved, our findings come straight to you.
- Scope, checked against the original promises. Anything missing goes on a list.
- Design. Some systems work with standard Dynamics 365 and some fight it, so we mark which is which in yours.
- Custom code and Power Platform work. That means plugins and scripts, plus anything built in Power Apps or Power Automate. Power Pages sites, Power BI reports, and Copilot Studio agents get checked too.
- Data: migration mapping, test loads, and data quality.
- Integrations with your other systems.
- The plan, the budget left, and the team: who is doing what, and whether it adds up.
- What your users say when they try to do their real work in the system.
How It Works
How A Rescue Works
01
Listen
02
Assess
Your team reports a problem in the way we set up together at the start.
03
Report
A plain report lands on your desk. It says what works and what does not, and what we would keep or drop.
04
Stabilise
05
Finish
Who it's for
Who This Is for
You May Be Here Because:
The First Weeks
What The First Weeks Look Like
A project in trouble needs quick answers, and honest ones. So the first weeks are about facts, not promises. We look at the system as it is and tell you what we see, including the parts that are hard to hear.
Then you get a realistic plan. It may keep more of the current build than you expect, or less. Either way, the dates come from the work that is left, not from the date you were hoping for.
Yes. We start with an independent assessment of what has been built. If you want the current partner to stay on for part of the work, we can work alongside them.
Often not. The assessment sorts the build into three piles: sound, needs fixing, and not worth keeping. Sometimes a restart really is best. If we think so, we will say it and explain why.
We can still help. We stabilise what your users rely on first, then fix the rest in stages, so daily work keeps going.
With plain reports on a set schedule: what was done, what is late, and why. If something goes wrong, you hear it from us first.
Yes. We fix stuck Power Platform work as well as Dynamics 365. Maybe a Power Apps build or a batch of Power Automate flows has stalled, or a Power Pages site never went live. It might also be Power BI reporting or a Copilot Studio agent.